The onset of the pandemic proved to be a learning curve for the entire world. Most of us took this time to grapple with the reality of how challenging it is to live in a world overcome by fear and uncertainty because of a virus. In an article entitled “Reimagining Food Retail in Asia after Covid-19” written by Dymfke Kuijpers, Simon Wintels, and Naomi Yamakawa, it states that: “as the coronavirus pandemic spreads across the globe, threatening lives as well as livelihoods, it has clarified the vital role that grocery retailers play in society. Consumers expect these businesses to keep them fed and healthy, and groceries remain essential retailers in an uncertain situation that continues to evolve day by day.” This shed light to the importance of the food retail industry. Due to this, the use of online shopping and delivery all over the world plummeted to unbelievable heights. One Davao online store and delivery that has coursed through this is Instakart Davao. To sum it all up, here are some of the major shift in the food industry for the year 2020:
A rapid online shift has been done. The e-commerce platform has been reeling in the amount of food retail stores that shifted online. This started during the series of lockdowns in most countries and have been carried on until now as more consumers were able to realize the convenience it gives to our daily lives.
The safety of the consumers has to be ensured. Aside from the usual: hygiene and cleanliness in service and products, consumers now also need to be ensured that what is delivered to them is safe and virus free. A lot of research claims coronavirus can last for hours on a surface. With this, the industry has to be more conscious and compliant when it comes to disinfecting and handling products at all costs.
Most are now leaning towards a healthy and balanced well being. The onset of the pandemic led to more people focusing on boosting immunity through proper diet and exercise. There has also been a significant increase in the consumption of products that are believed to be healthy like fresh produce, eggs, dairy, and bottled water.
Adaptation of payment and delivery areas. Along with the online shift of most stores in the retail business, their mode of payment also had to be flexible. Cashless transactions are now encouraged since the use of money may also be a risk. Delivery services now also include curbside, pickup, and delivery. Whichever the customer finds convenient, it is the way to go.
Customer loyalty can be bended. Location and availability of goods (often, fresh products) are the primary reasons why consumers have changed stores. In most countries, promotions or pricing has not emerged as a top three reason for switching to different stores. We now prefer an “online grocery near me” than those that take hours before the products reach us.
It may all seem like a small step but it has been full of slopes and turns. Instakart Davao, a Davao online market has always been religious in implementing each one for your safety and convenience. With our wide variety of choices and value for money products, online grocery has never been this easy. Revolutionize your 2021 with us, we have you covered.